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Tag: FAQ

Good Website Content: Creating An FAQ Page That's "Just Right"

Posted on Jan - 28 - 2011
By Scott Upton
Even Goldilocks knows that too much of a good thing isn't always good. If you're creating an FAQ page for your company's website, you'll need to find the balance between questions and answers that are too short to be helpful and so long they bore people to death. Knowing when your FAQ website content is "just right" can be tricky, but keeping our tips in mind will help. There are three good reasons every website design should include an FAQ page for visitors: 1. It gives you the opportunity to answer common questions for site visitors. If you can answer most of their questions, they are more likely to contact you when they are ready to buy. 2. FAQ pages can free up your Customer Support team for more... (more..)